Effective Date: May 2nd, 2002; Last Date Updated: August 25th, 2020
This Policy describes our information collection and use practices. This Policy does not apply to our practices on sites where it does not appear, including sites of our parent, subsidiaries, and affiliate companies where it is not posted. It also does not describe our practices for information we collect from our employees.
Information We Collect
We collect information from and about you as described in the following categories:
Contact information. This includes your name and street address. It also includes your phone number and email address.
Feedback information. This includes any information you voluntarily share with us about your experience with our products or services.
Demographic information. We may collect information like your gender, age, or birthdate. We may also collect your zip code and location.
Employer information. If you register on one of our sites, we may collect the name of your employer and job title. We may also collect your work email and work phone number.
Site Usage information. If you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. We may collect information about how long you stay on the site and the content you view. We may collect IP addresses. We may also collect device identifiers. This might include your operating system.
Business Purposes for Collecting Information
We use information as disclosed and described here.
We use information for transactional purposes. We use contact and demographic information to contact you about this Policy or our Terms. We also use contact, payment, demographic, and employer information to process orders. We may use contact and demographic information to administer a loyalty program or promotion.
We use information to respond to your requests or questions. We use contact and feedback information to respond to your questions or comments. We use contact, demographic, and employer information to process your registration with sites and to let you participate in site features.
We use information to improve our products and website. We use feedback, demographic and site usage information to make our website and products better. We may use demographic or site usage information to customize your experience with us.
We use information for marketing purposes. We use contact, demographic, and site usage information to send information about new products and special offers. We might also use your demographic and site usage information to serve you ads about products and offers. These might be our own offers or products, or offers or products from our portfolio of brands that we think you might find interesting.
We use information to protect our company and constituents. We use contact, payment, demographic, and site usage information to protect our company and customers. We use this same information to identify fraud and secure our websites and systems. We use all categories of information for other purposes as permitted by law.
Methods of Collecting Information
We collect information in a variety of ways.
We collect information directly from you. We collect contact, demographic, payment, and employer information when you place an order. We collect contact and employer information when you register with us. We collect contact and demographic information if you become a member of our loyalty program or enter a promotion or contest. We also collect contact information if you reach out to us through our sites or sign up for our emails. Feedback information may be collected from you through a questionnaire or survey. We may collect this online or at an event.
We collect information passively. We use tracking tools like browser cookies and web beacons to collect site usage and demographic information. We do this on our websites and in emails that we send to you. We collect this information about users over time when you use our website. We may have third parties collect information this way.
We get information about you from third parties. For example, our business partners may give us employer or demographic information about you. Social media platforms may also give us this information.
We Combine Information
We combine information. We may combine information that we have collected offline with information we collect online. We combine information across devices, such as computers and mobile devices. We may also combine information we get from a third party with information we already have.
We Share Information With Others
We will share information within the Moet Hennessy family of companies. We share information with our parents, affiliates and subsidiaries. These related entities include set forth at www.lvmh.com/houses/wines-spritis . This includes future related companies. Information we share includes contact, feedback, and demographic information. It also includes employer information.
We share information with vendors who perform services on our behalf. We may share contact, payment, and demographic information with companies who serve as our vendors. These vendors may help us develop our website or deliver products and services to you.
We share information if we think we have to in order to comply with the law or to protect ourselves. We share information we collect about you to respond to a court order or subpoena. We share information in response to a government agency or investigatory body request. We share information we collect when we investigate potential fraud.
We may share all information with any successor to all or part of our business. If all or part of our business was sold, we may share your information as part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information.
If you participate in a drawing or post a comment in any public areas of our website, you should be aware that the information you provide there (i.e. your name and comment) may be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither we nor you have control over. We are not responsible for the personal information or any other information you choose to submit in these forums.
We share information as permitted by law and for other reasons we may describe to you.
Your Choices and Rights
You have certain choices about how we use your information.
You can opt out of certain marketing. To stop receiving our promotional emails follow the instructions in any promotional message you get from us. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.
California residents’ rights. If you reside in California and are not a job applicant, employee or employee of another company interacting with us in your job role, you have the right to ask us what information we collect and use. You also have the right to ask what information we disclose and sell. You also have the right to request that we delete information we have collected from you. To exercise your rights contact us at +1 (888) 914-9661 (use the pin 412774 when prompted to submit your request) or here. We will use information you provide to us to verify your request by matching the information you give us with information we already have about you. We will not discriminate against you because you have exercised any of your rights under the California Consumer Privacy Act. You can designate someone else to make a request by having them execute a notarized power of attorney to act on your behalf.
Sales of information. Under California law we are required to tell California residents if we “sell” information as that term is defined by applicable law. Sell means to share personal information with a third party for monetary or other valuable consideration. California residents, we do not do this based on our understanding of that term. We do not have actual knowledge that we sell personal information of minors under the age of 16.
These Sites and Apps are Not Intended For Children
Our sites and apps are meant for adults who are at least 21 years of age. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child has given us information, you can write to us or email us at the addresses provided at the end of this policy. Please mark your inquiries “Parental Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
We Use Standard Security Measures
We use reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We Store Information Inside the United States
Information we collect may be stored both within and outside of the United States. This site is intended for people who are in the United States. If you live outside of the United States and choose to use this site you understand that it is at your own risk. You also understand that your information will be sent to the United States. The United States may not afford the same level of protection as laws in your own country. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
Links to Third Party Sites
We may link to third-party sites or apps. Our sites may also include third party content that collects information. We do not control these third parties. This policy does not apply to the privacy practices of these third party websites or apps. Please read the privacy policies of other websites carefully. We are not responsible for the practices of these third-party sites or apps.
If you have any questions about this Policy or our data practices, please email us at email@example.com. You can also write to us at:
Moët Hennessy USA 85 10th Ave #2, New York, NY 10011, USA
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Effective Date: July 1st, 2020
We Use Tracking Tools
We collect personal information about users over time and across different websites when you use this website. We also have third parties that collect personal information this way. To do this, we use several common tracking tools. These may include browser cookies. We may also use web beacons, flash cookies, and similar technologies. To learn more about what tracking tools are and how they work visit here.
Our vendors or third parties may place and use these tools on our sites or apps. In this policy “we” and “us” refers to Moët Hennessy USA (MH USA). It also includes our vendors and third parties who place tools on our sites or apps. This policy applies to the sites on which it appears.
Why We Use Tracking Tools
We use tracking tools for many reasons, including to engage in interest-based advertising. Interest-based advertising or “online behavioral advertising” is serving advertising content to you based on information gathered from you over time across multiple sites or other platforms. It includes serving ads to you after you leave our website, encouraging you to return. It also includes serving ads we think are relevant based on your browsing habits or online activities. These ads might be served on websites. They might also be served in emails. We might serve these ads, or third parties may serve ads. They might be about our products or other companies’ products.
We may also use tracking tools:
To recognize new or past website visitors.
To improve our website and to better understand your visits on our platforms.
To integrate with third party social media websites.
To observe your behaviors and browsing activities over time across multiple websites or other platforms.
To better understand the interests of our customers and our website visitors.
How We Gather Information For Interest-Based Advertising
We use information you make available to us when you interact with us, our affiliates, and other third parties to decide what content is relevant to you. We gather this information using the tracking tools described above. For example, we or our partners might look at your purchases or browsing behaviors. We or our partners might also look at your location. We might look at these activities on our platforms or the platforms of others.
We work with third parties who help gather this information. These third parties might link your name or email address to other information they collect. That might include past purchases made offline or online. Or, it might include online usage information.
How To Control Certain Tracking Tools
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. You can be set your browser to reject cookies. To find out more about how to control cookies from your web browser, please visit here. To control flash cookies, which we may use, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
Choices you make are both browser and device specific.
How To Control Interest-Based Advertising
The Self-Regulatory Program for Online Behavioral Advertising program provides consumers with the ability to opt-out of having their online behavior recorded and used for advertising purposes. To opt out of having your online behavior collected for advertising purposes, click here.
The Digital Advertising Alliance also offers a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising. To exercise choice for companies participating in this tool, download the AppChoices app here.
Choices you make are both browser and device specific.